Terms & Conditions

Name of the company according to trade license: ITDS Smart System Co. L.L.C

 The terms and conditions listed below will be in effect:

  1. Terms of payment: 100% in advance using LPO
  2. Two weeks from the date of submission is when this offer is valid.
  3. Delivery ex-stock or subject to two to three weeks.
  4. If there are any manufacturing flaws, the warranty covers replacement parts and services. Damage due to fire, water, accidents, or system misuse is not covered by the guarantee.

Privacy Policy

Privacy and Security​

We, at ITDS Smart System, are a company with limited liability that has been legally formed to comply with UAE law. We value each user’s privacy and are committed to protecting the data we receive via the website. 

In what categories do we gather personal data?

  • When you visit the website, information is collected. In this case, the website might collect “private Data,” which is any data that can be used to either directly or indirectly connect you to a specific person. Additionally, the Website could acquire information that does not directly detect you. The list of Personal Information regarding you that we might gather and use is as follows:
  • Data that you enter into competitions or promotions, finish surveys, report issues with the website, or fill out forms on the website, including registration, and subscription to any services, including but not limited to interactive services (like blogs, chat rooms, message boards, or other user forums), and other forms that you provide: contact details, identification information, mailing address, and email address;
  • Your accurate date of birth, which we might need you to provide to make sure you don’t access the website if you’re not old enough to legally buy goods offered for sale there;
  • Any information you might submit to us via email or letter;
  • Any information required to handle an order you place with us, such as your name, phone number, email address, home address, credit/debit card billing address(es), and shipping address;
  • Information about any transactions you conduct on the Website, including any orders you place; payment details (such as credit card numbers or other payment details you must supply to receive products you have ordered from us); connection information; and your preferences and opinions.
  • Information about your visits to the website, such as your IP address, password, information about how you interact with pages, traffic, location, weblogs, and other data about the resources you use.
  • You can view your Personal Information by going to the “My Account” section of the website.
  • As soon as possible, you should update or correct your Personal Information (if applicable) by going to the website’s My Account section or, if you prefer, by contacting our Customer Service.

Why do we use your Personal Information?

The following are the reasons we gather the Personal Information mentioned above:

To fulfil a contract that the data subject is a party to:

To enable us to handle your orders, payments, and order status updates,

To oversee your account and generally fulfill your requests,

With the consent of the data subject:

To better comprehend how you use our items, to learn more about your interests and worries and for internal advertising reasons, demographic research is conducted. For safety purposes: Since it is in our legitimate interests to ensure the safety of our activity, we can utilize information to protect our business, our clients, and our online presence against theft, fraud, or any other actions that could affect our activity.

Why are we Sharing the Personal Information?

A scam avoidance or credit regard agency might get your provided personal data and be allowed by law to keep a record of it. On a need-to-know basis, private data may also be shared with other trade divisions within our collective of companies.

Please be informed that we can provide the data you provide to any regulatory agency or government inquiry into any suspected activity, to the extent allowed by the relevant legislation.

We can additionally obtain your consent to allow our carefully chosen business partners or affiliated companies to contact you regarding matters we believe you might find interesting using your Personal Information. You will not receive any information by clicking the “UNSUBSCRIBE” in our emails, adjusting your preferences in the Your Account section, or contacting our customer service. 

We may divulge Private information to those who have a legal need to know:

For the sole purpose of carrying out tasks on our behalf or offering services for us, such as software development, data processing, website hosting and management, accounting, legal, audit, and other third-party service providers; additionally, provided that the service provider does not gather, use, or disclose the personal information for any other reason than carrying out the aforementioned tasks or offering services to us, or as otherwise mandated by law; to our service providers and subcontractors, including our affiliates.