To whom do we transfer your data?

A sufficient level of protection may not always be provided for Personal Information disclosed in the GCC countries, Jordan, Lebanon, Canada, and Singapore, or to entities outside the European Economic Area. In certain situations, and for data hosting purposes, the Personal Information we collect about you may be transferred to affiliates, service providers, and business partners outside the EU.

By entering into data transfer agreements based on the European Commission standards clauses with such data recipients, we have implemented the necessary safeguards. A copy of these suitable safeguards can be obtained by contacting us.

Use of Cookies

We use cookies and IP tracking to improve our services and your overall experience.

A website may send data files known as cookies to your computer’s browser to store records. The following uses of cookie data are possible for us:

Traffic monitoring, such as tracking the IP address from which you visit our website, the kind of browser and operating system you use, the time and date of your visit, the pages you view, and the URL of the website you came from to access our website;

  • Tracking anonymously user interactions with online advertising, such as counting the times a banner ad is shown and clicked;
  • For transactional purposes, such as credit/debit card sales.

We might compile anonymous user data, such as counts, traffic trends, and relevant website data, and provide it to outside parties (such as advertisers).

Functional cookies may be installed to facilitate your visit to our website, but you can manage the privacy settings of your browser to indicate your preferences about our cookies. Unless you specifically enable this, these settings should include options to prevent us from processing or storing data on the device.

Every browser has unique methods to manage cookies. You will find details regarding your particular browser under the “help” menu, which will provide you with all the data you need to adjust your preferences.

whereas certain cookies must be set for us to gather details that will make your browsing quicker, like the language you prefer, your log-in, or the contents of your purchase basket, other cookies also gather data about how you explore by storing your preferences.

If you limit cookies on your computer, we are not sure that the website will continue functioning as intended. However, if cookies are allowed, our website will function far more effectively for you.

How much time do we retain your data?

We will not keep your personal information in a way that identifies you for as long as is reasonably necessary for us to achieve the purposes for which it was collected or processed, or as required by the applicable laws about data retention periods.


Your rights

You may be able to exercise these rights, subject to applicable law:

  • Right of accessibility: You may ask us to verify whether we manage your personal information, and if so, you can ask to see the kinds of personal information we process, why we’re handling it, and who the recipients are, or who the people fall under.
  • Right to corrections: You may be able to have incomplete or incorrect personal information corrected.
  • Right to elimination: You may be able to request that we remove your private data.
  • Right to processing limitations:  You might be able to ask us to limit how we process your personal information under certain conditions.
  • Portability of data rights

You might be able to transfer your personally identifiable information to another organization or receive it in a commonly used, machine-readable format in which it has been provided to you.

Personal Data.

The legality of processing carried out using consent before its withdrawal is unaffected by the withdrawal of consent.

Please contact our Services Team at info@itdssmartsystem.ae or by phone at +971 56 376 9434, which is open daily from 10 a.m. to 10 p.m. (UAE Time), to exercise these rights.

Modifications to the Policy

This Privacy Policy may be altered at any time by ITDS Smart System. We can make changes to this statement of privacy by changing the way we retain your data. Any alterations to this privacy statement will go into effect immediately as they appear on our website. If anything, significant alters we will let you know as required by law. Please read the Privacy Policy and return it.

The Terms & Conditions, which control how you use the Website, include this Privacy Policy as part of them.

Both Arabic and English copies of this privacy statement are given to you. The English text will take priority over the Arabic text in the event of any difference.