IT Support and IT Services in Dubai, UAE
Our IT support company in Dubai for 7 years. We are committed to providing you with the best IT support services to grow your business in the UAE. Our IT support company serves small and large businesses across the UAE. ITDS Smart System is also one of Dubai’s few Microsoft partners and has seven essential Microsoft accreditations. In addition to our Microsoft accreditations, we have other vendor certifications from Sophos and Cisco, three ISO certifications, and several industry awards.
Our Expert Services Include
- 24×7 Customer Support
- Provide you Report generation regularly
- To give timely Software updates
- We provide everyday checks of backup, Virus removal, cyber-security, and other important functions to improve your system’s efficiency.
Trusted IT Support and Maintenance Partner in the UAE
Suppose you are running a business and need high-quality IT support services in Dubai. ITDS Smart System offers different IT Support and Maintenance Services to help you grow your business. Our expert engineers provide you with all IT support and maintenance services near you at affordable prices. We offer our customers a wide range of IT software and hardware services. These services include support for firewalls, routers, servers, storage, WiFi, backups and computers, PC, Servers, Printers, Scanners, Laptops, etc.ITDS Smart System’s dedicated team is committed to providing IT Support Services, making us the best IT support services provider in UAE.
ITDS Smart System have assisted us in migrating our services to the cloud and provide a 24/7 service throughout the Middle east
We Cover Maintenance Support For
ITDS offers maintenance services for PCs, laptops, servers, printers, scanners, networking, and security.
- Systems Engineering Services
- CIO Services
- Unlimited onsite and remote support Services
- Security patches (Windows and third party)
- Assure Antivirus updates and monitoring.
- Web Filter subscriptions for all Pc’s and mobile
- Daily updates and monitoring
- Backup monitoring and test restorations.
- Spam filter installation and updates
- Spyware detection and eradication.
- Monitor disk space on PCs and servers.
- Monitor hardware for indicators of failure.
- Optimizing systems to maximize speed
- VoIP phone system support.
- Employee Technology Hygiene Training
IT SMC SERVICES
IT Annual Maintenance Contracts (AMC) Services in Abu Dhabi
ITDS Smart System is an IT support company in Dubai that offers customized AMC IT services to grow your business at the top level. If you are facing day-to-day issues in your offices, you can choose us for IT support services near you. We provide annual maintenance contracts to our clients in the UAE. If you’re looking for the best IT support services in Dubai for the maintenance of your office equipment, PCs, Servers, Networks, etc., you can directly contact us to make a customized annual maintenance contract.
Our Responsibilities in a General AMC
ITDS Smart system offers you online IT support services in Dubai. You can customize your contract or go with a general one. In a general agreement, we are responsible for all the things which as following:
- We offer 24-x7 server monitoring of workstations, peripherals, and support in the UAE near you.
- We offer quick response and high resolution, a remote help desk, and onsite visits by our top-level expert engineers.
- Managed data backup and protection, Regular preventive maintenance, and Instance or incident-based call‐out support.
- ITDS Smart system manages your data backup and provides you with security. We are available for you 24/7.
- We do maintenance regularly, monthly health checkups, and IT assessments in Abu Dhabi
- ITDS Smart system provides monthly reports, executive dashboard summaries, network monitoring, and reporting.
Benefits of Annual Maintenance Contract (AMC)
- Improve your data security.
- Comprehensive infrastructure support for your users, desktops, servers, and devices.
- ITDS Smart System manages your data without compromising on quality.
- Enhance your business using the right software tools and solutions.
- You can grow your business by using ITDS Smart System business support services.
